New York, NY

2026-03-06

Qualifications

* High school diploma or equivalent required
* Edwards Certification a plus
* Certificate of fitness S98
* NYC SST
* Ability to stand, kneel, bend, and climb ladders for extended periods
* Capable of performing tasks at a computer workstation for prolonged durations
* Physically able to install system hardware and wiring when required
* Able to walk up and down stairs in various facility environments
* Must be able to lift, shift, and pull objects weighing up to 25 pounds
* Sufficient visual and hearing acuity to inspect, diagnose, and assist in the repair of equipment

Responsibilities

* Respond promptly to service calls for fire alarm system inspection, maintenance, and repair
* Troubleshoot and repair fire alarm systems, ensuring timely resolution of issues
* Consult with building managers to determine service and repair needs; provide recommendations for parts replacements and system upgrades
* Conduct detailed inspections and functional tests of alarm systems, including batteries and electrical wiring; adjust and repair components as needed
* Diagnose and replace malfunctioning hardware to restore full system functionality
* Ensure all systems and repairs comply with FDNY codes and applicable safety regulations
* Clearly explain system issues and demonstrate proper system operation to end users and facility managers
* Complete all job assignments on schedule, aiming to exceed customer expectations in quality and service
* Accurately document work performed, parts used, and time spent using electronic service tickets; obtain customer signatures using concise, professional language
* Participate in rotating on-call schedules for emergency service calls
* Regularly update management on the status and progress of service calls
* Adhere to all safety protocols and company procedures
* Maintain all tools and equipment in good working order
* Perform additional related duties as required by management or project needs

Full-time

Mid-Senior level

Facilities Services

$30.00/hr – $40.00/hr